Skip to main content

Asset statuses

Every Asset has two statuses:

  • Asset status describes the current state of the Asset's functionality.
  • VPP status describes the onboarding and controllability of an Asset in a VPP.

Asset status

Asset StatusDescription
PENDING INSTALLThe Quote has been accepted by the Customer but the Asset has not yet been installed.
ACTIVEThe Asset has been installed and commissioned at the Site and is functioning as expected.
UNDER MAINTENANCEThe Asset is temporarily offline and may be undergoing rectification, maintenance and servicing work.
CHURNEDThe Asset is permanently offline and may be removed from Site.
DECOMMISSIONEDThe Asset is not accessible as the Customer is no longer with the Principal.

VPP status

VPP StatusDescription
NOT CONTROLLABLEThe Asset is not capable of being controlled by the VPP. This applies to all solar panels and batteries.
NOT STARTEDThe Asset is a candidate for VPP participation, and is awaiting installation and commissioning and/ or onboarding to the VPP provider.
PENDING ONBOARDINGThe Asset has been submitted to the VPP provider and is awaiting approval to participate in the VPP.
REJECTEDThe Asset has been submitted to the VPP provider and returned an error code, prior to onboarding.
ONBOARDEDThe VPP provider has confirmed the Asset is actively participating in the VPP.
PENDING OFFBOARDINGThe Asset is in the process of being removed from the VPP.
OFFBOARDEDThe Asset has been removed from the VPP.
EXCLUDEDThe Asset has intentionally not been considered for VPP participation or has failed onboarding.