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Upload Rectification request documents

This Task is :

  • triggered when the Principal has filled out a rectification request.
  • done by Principal Quality & Service.

In it, you’ll upload any documents required for the Prime to investigate the Rectification issue.

File formats and names​

You can upload:

  • PDF documents
  • Zip files
  • Images file formats

In the Task, the files will be uploaded uncategorised so please ensure they are named appropriately.

Steps​

To complete this Task:

  1. If you want to upload any files for the Prime Installer:
    • Select + Choose to open the file picker.
    • Select and add files.
    • Wait for file upload to be marked as completed.
  2. Click Complete.
Prime Rectification Job

By completing the Rectification request, you'll create a Prime rectification job. You can create multiple Prime rectification jobs to resolve the issue raised. These are linked to the Principal Rectification Job as indicated by the Job reference number.

Next Task​

The next Task is Confirm Rectification request, which is completed by the Prime.